Your privacy is very important to Kyeopta. We respect the privacy of all our visitors and customers and ensure that the personal information you provide is treated confidentially.

Kyeopta uses the following personal data to provide the following services:

• When you place an order, we process your first and last name, address details and e-mail address so that we can issue a confirmation, fulfil your order and keep you informed of its progress.
• In order to process your payment, we use Mollie Payments. Mollie is a payment service provider that offers its customers (such as web shops) the possibility of accepting online payments from consumers (payers). Mollie B.V. is supervised by De Nederlandsche Bank (DNB) as a regulated payment institution under Dutch law. The payment is made via the protected environment of your own bank. View Mollie’s privacy statement: https://www.mollie.com/nl/privacy.
• We use the services of PostNL and DHL to deliver your order. Your personal data is shared with these services so that your order can be delivered.

You can contact us via the contact form. We use the information you provide to contact you. We keep this data for 2 years after the first contact so we can consult the previous information in case of follow-up contact.

Automatically collected data

Your IP address, web browser and operating system are processed so we can improve our services.

Sharing of personal data with third parties

Kyeopta does not sell your information to third parties and will only provide it if necessary for the execution of our agreement with you or to comply with a statutory obligation.

WooCommerce
Our web shop is developed with the software of WooCommerce. Personal data that you share with us is stored in this plugin.

Vimexx
We use web hosting and e-mail services provided by Vimexx. Personal data that you share with us is stored on Vimexx servers.

Viewing, modifying or deleting data

You have the right to access, correct or delete your personal data. You also have the right to withdraw your possible consent to data processing or to object to the processing of your personal data.

You can send a request for access, correction, deletion, data modification or request to withdraw your consent or objection to the processing of your personal data to contact@kyeopta.nl.

Storage of personal data

Personal data that you have provided to place an order will be stored for up to 7 years. This is a legal obligation for the tax authorities. It is therefore not possible to have this data deleted on request.

Personal Data Authority

The Personal Data Authority (AP) supervises compliance with privacy legislation. Do you have a complaint about the use of your personal data by Kyeopta and have you not reached a solution with us? You can file a complaint via https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Changes to this Privacy Statement

We reserve the right to change our privacy policy at any time. If the new privacy policy affects the way we process your already collected data, we will inform you by e-mail.

Our web shop uses cookies. A cookie is a simple small file that is sent with pages of this website and stored by your computer. The information stored in them can be sent back to our servers on your next visit.

Permanent cookies

With the help of a permanent cookie, we can recognise you when you visit our website again. This allows the website to be tailored to your preferences. We can also remember this by means of a cookie if you have given permission for us to place cookies. This saves you having to repeat your preferences over and over again, which in turn saves you time and makes it easier for you to use our website. Permanent cookies can be deleted through the settings of your browser.

Session cookies

Using a session cookie, we can see which parts of the website you viewed during this visit. This enables us to adapt our service as much as possible to the surfing behaviour of our visitors. These cookies are automatically deleted as soon as you close your web browser.

Tracking cookies

With your consent, we place a cookie on your equipment, which can be called up when you visit a website from our network. This allows us to know that you have visited other websites in our network in addition to our website. The profile built up in this way is not linked to your name, address, e-mail address and the like, but only serves to tailor advertisements to your profile so that they are as relevant to you as possible.

With your consent, our advertisers place “tracking cookies” on your equipment. They use these cookies to keep track of which pages from their network you visit, in order to build up a profile of your online surfing behaviour. This profile is partly built on the basis of comparable information they receive from your visits to other websites from their network. This profile is not linked to your name, address, e-mail address, etc. as known to us, but is only used to tailor advertisements to your profile so that they are as relevant to you as possible.

Viewing, modifying or deleting data

You have the right to request access to and correction or deletion of your data. To prevent misuse, we may ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser.

Enabling/disabling and/or deleting cookies

You can enable and disable cookies and/or delete them in your browser settings. You can also have cookies deleted automatically when you close your browser. This way, information is never stored for long and you cannot be tracked.

You can find more information about cookies on the following websites:

https://www.consumentenbond.nl/internet-privacy/wat-zijn-cookies

https://www.consumentenbond.nl/internet-privacy/cookies-verwijderen

https://www.consumentenbond.nl/internet-privacy/adblockers-faq

This page was last modified on 13 January 2022.